Gas turbine-CCM Service support Engineer

CCM Service Engineer is Responsible for providing resolutions to customer issues and engineering service requests.
Collaborate with interface teams to identify root cause and resolutions, practice decision making with limited data, leverage engineering judgement and interact with customers & vendors.
Conduct root cause investigations for issues and provide corrective and preventive actions.
Knowledge on Gas turbine & its auxiliaries, P&ID, Isometric Drawings, General arrangement drawings, Bill of Material (BOM), Teamcenter and other Root Cause analysis techniques.
Prior experience in a customer support/facing role.
Resolve technical issues in Gas Turbine Auxiliaries for customers timely and efficiently.
Assist and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality, and design engineering to fulfil customer needs.
Prior experience in a customer support/facing role.

Soft Skills:
Demonstrated capability of working in a matrixed global organization
Experience in interfacing with customers
Clear written and oral communications.
Willingness to Learn quickly and adopt the given responsibilities.

Basic Qualifications
Bachelors degree in mechanical engineering from an accredited university or college
Must have gas turbine & auxiliaries system experience and knowledge.
Knowledge on Gas turbine & its auxiliaries, P&ID