Gigamon - Manager - Sales Operations (5-7 yrs)

- The Sales Operations Manager will play a critical role in driving efficiency and effectiveness across Gigamon's global sales organization.

- This position will manage Order Management Specialists and focus on using a data-driven approach to support the sales team by managing processes, tools, and metrics that enable the team to scale in new markets.

- Reporting to the Head of Sales Operations, this role will collaborate with cross-functional teams, including Sales, Finance, Demand Planning, and Logistics to deliver actionable insights, improve sales forecasting, and optimize sales operations.

- The Sales Operations Manager will also help develop and implement sales policies, procedures, and tools that support the company's growth objectives.

What You'll Do:

- Manage the Order booking process and resources

- Support the sales team using SFDC and Clari by driving process improvements, measurement, tracking, and data analytics.

- Track and analyze key metrics as well as ah-hoc reporting to provide actionable insights.

- Manage the end-to-end process of tracking the sales funnel and operational metrics, delivering regular insights to leadership.

- Support the onboarding and training of new Sales Representatives to enhance their performance and productivity.

- Manage and maintain sales data in SFDC and other related software tools to ensure accuracy and data integrity.

- Provide statistical models and organize studies to support the sales organization in achieving its goals.

- Identify and implement process improvements within the Sales organization to drive efficiency.

- Develop and maintain daily, weekly, monthly, and quarterly reports and KPIs, as well as prepare Quarterly Business Review and Board presentations.

- Create and maintain sales policies, procedures, training manuals, and sales-related resources.

What You've Done:

- 5+ years of experience in Sales Operations or a related field, with increasing responsibilities.

- 2-3+ years of management experience

- Self-starter capable of thriving in a high-growth, fast-paced enterprise technology environment.

- Strong analytical thinker with superior problem-solving skills, able to create and interpret analyses from scratch.

- Extremely detail-oriented, organized, and successful in managing complex projects involving multiple cross-functional stakeholders.

- Proven ability to understand high-level sales strategies, translate them into system/process requirements, and drive execution.

- Advanced proficiency with Salesforce (SFDC), able to build and run reports/dashboards independently.

- Strong Microsoft Office skills, especially Excel, with the ability to perform in-depth data analysis.

- Experience with Clari forecasting is a plus.

- Adaptable and comfortable handling multiple demands, shifting priorities, and rapid change.

Who You Are:

- A data-driven, analytical problem-solver with a passion for improving sales operations.

- A reliable team player with excellent written and verbal communication skills.

- Able to thrive in an environment that values innovation, collaboration, and continuous improvement.