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23 Gerson Lehrman Group Jobs
Associate, Project Support
Gerson Lehrman Group
posted 4mon ago
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Flexible timing
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Job Description
This role is based at our Mumbai office and requires employees to be in the office 3 days in a week. The shift time for this role is 3 pm to 12 pm.
Position Overview: Project Support Specialist
GLG is seeking a highly motivated and enthusiastic individual to join the Project Support team in Mumbai. Project Support Specialists (PSS) are responsible for facilitating interactions between GLG s clients and Council Members. Council Members are industry experts including global Key Opinion Leaders and senior industry executives working with GLG in a consultative capacity.
To facilitate these engagements, the PSS will work closely with both client-facing GLG Client Solutions professionals and GLG s sophisticated client base, which ranges from hedge fund managers to partners at private equity firms and project managers at top-tier consulting firms and Fortune 1000 companies.
As a Project Support Specialist, you will develop a deep understanding of GLG s business model and end-client markets as well as acquire incredible client service experience in a dynamic, high-intensity environment.
Key Responsibilities:
- Facilitate interactions between GLG clients in APAC and requested Network Members (experts) based in USA
- Navigate requests with complex compliance requirements and client-specific preferences.
- Establish and build strong working relationships with APAC Client Solutions partners.
- Engage Network Members daily to understand their capabilities and knowledge on specific client requests.
- Interview prospective industry leaders as needed and capture critical data in GLG s extensive profile management systems.
- Successfully execute against project objectives, seeing each project through to completion
- Appreciate the urgency of competing projects and prioritize accordingly.
- Demonstrate adaptability in a fast-paced, dynamic work environment.
Required Skills:
- Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person.)
- 1-3 years of work experience preferably working Internet Research/Head Hunting/Recruitment/Market Research / Administration / Customer Service/Customer Support
- Bachelors degree or higher from a top tier university
- Excellent fluency in (written and oral) English
- This role is for US Shifts starting from 5pm onwards.
The following factors will strengthen an applicant s candidacy:
- Demonstrate adaptability in a fast-paced, dynamic work environment.
- Superior communication and interaction skills, including demonstrated oral and written abilities.
- Demonstrate commitment and attention to detail, ideally in a high-volume, fast-paced environment;
- Strong problem-solving skills.
- Passion for fast-paced learning, especially in a technology-enabled environment.
- Passion for sales and conversation, especially a successful track record in phone sales or outreach.
- Ability to communicate and manage relationships across the full professional spectrum including senior colleagues and extremely senior external professionals;
Interest in building a business and in all business-building related activities.
We seek bright, positive, and flexible people who also:
- Act with the highest integrity and professionalism in all their endeavors
- Think creatively and focus on opportunities for growth.
- Express a strong desire to work in a team.
- Demonstrate the ability and initiative to handle increasing responsibility over time
Employment Type: Full Time, Permanent
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based on 81 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Gerson Lehrman Group Benefits
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