Upload Button Icon Add office photos
filter salaries All Filters

18 Gerson Lehrman Group Jobs

Systems Analyst

7-8 years

Gurgaon / Gurugram

1 vacancy

Systems Analyst

Gerson Lehrman Group

posted 5d ago

Job Role Insights

Flexible timing

Job Description

About the role:

We are looking for a Systems Analyst to work in a professional and fast-paced environment. This individual will serve as the initial point of contact for users software and hardware support issues and will also work with other members of the IT department for quick and courteous resolutions. This individual must also be comfortable working independently and be willing to proactively take on a range of responsibilities, including:

Key Responsibilities Include (but are not limited to):

  • Responsible for maintaining, configuring, and upgrading computer systems.
  • Performs complex computer repairs and coordinates vendor support for more critical repairs.
  • Must be able to work assigned weekend hours as part of 24 x7 Global Support
  • Work in concert with other members of the IT department to troubleshoot more complex technical problems.
  • Properly log incidents into the Helpdesk ticketing system and resolve them in a timely manner. Be able to add/ update ticket notes.
  • Provide support for in-house web applications and proprietary software.
  • Maintain an accurate inventory list of all IT equipment.
  • Create and update documentation for current and developed processes.
  • Assist and work with the IT Operations teams to troubleshoot issues.
  • Assist colleagues with technical projects from planning to setup of software/hardware products and other duties as assigned.
  • Build and maintain positive relationships with GLG Team Members and all internal departments to deliver a high level of service.

Ideal candidate should have :

  • Customer service focus required, with strong communication skills and a positive attitude.
  • White glove executive support experience is preferred.
  • Excellent communications skills, both verbal and written, and respond to email s escalations with details of the issues, progress, and resolution.
  • 3 Plus years of Office 365 and Active Directory experience required.
  • 3 Plus years IT support experience a must.
  • 3 Plus years of broad desktop/laptop support experience.
  • Active Directory and Microsoft Exchange experience.
  • In-depth knowledge and experience with troubleshooting and repair of workstations, printers, and other client hardware; Microsoft Windows Operating Systems (Win10), Microsoft Office (O365) and macOS
  • Zoom AV support, administration, and troubleshooting experience is a plus!
  • Solid understanding and experience with general TCP/IP connectivity issues in a LAN/WAN/VPN/Internet environment
  • SQL and PowerShell knowledge are not required, but preferred.
  • Experience at a geographically diverse mid-sized company working with remote offices and teams.
  • Demonstrated ability to simultaneously and successfully handle multiple disparate tasks.
  • Ability to clearly and concisely communicate technical information to non-technical users at all organizational levels.
  • Must work well in collaborative work environment
  • Must be able to take direction remotely and adhere to standard operating procedures and policies.
  • Willingness to learn.

Education requirements:

  • Bachelor s degree preferred.
  • Entry-level certifications from CompTIA, Cisco, and Microsoft certifications are a plus

About GLG / Gerson Lehrman Group

GLG is the world s insight network. Our clients rely on GLG s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company s culture.

To learn more, visit www.GLGinsights.com .

Gerson Lehrman Group, Inc. ( GLG ) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.


Employment Type: Full Time, Permanent

Read full job description

Prepare for System Analyst roles with real interview advice

What people at Gerson Lehrman Group are saying

System Analyst salary at Gerson Lehrman Group

reported by 2 employees with 2-5 years exp.
Lock Unlock
₹23.9 L/yr - ₹30.5 L/yr
156% more than the average System Analyst Salary in India
View more details

What Gerson Lehrman Group employees are saying about work life

based on 81 employees
60%
93%
89%
69%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Gerson Lehrman Group Benefits

Work From Home
Health Insurance
Education Assistance
Job Training
Cafeteria
Team Outings +6 more
View more benefits

Compare Gerson Lehrman Group with

Deloitte

3.8
Compare

Ernst & Young

3.4
Compare

PwC

3.4
Compare

KPMG India

3.5
Compare

ZS

3.4
Compare

Mercer

3.7
Compare

Willis Towers Watson

3.8
Compare

WSP

4.2
Compare

McKinsey & Company

3.8
Compare

Mott MacDonald

4.2
Compare

Gartner

4.1
Compare

Protiviti

3.2
Compare

Blackrock

3.8
Compare

BCG

3.7
Compare

Protiviti India Member

3.2
Compare

Bain & Company

3.8
Compare

QDegrees

3.5
Compare

National Institute for Smart Government

3.9
Compare

Huron

3.8
Compare

RSM US in India

3.3
Compare

Similar Jobs for you

Support Engineer at Sampoorna Consultants

Chennai

5-8 Yrs

₹ 7-10 LPA

Technology Support Specialist at MacDermid Enthone Industrial Solutions

Chennai

3-6 Yrs

₹ 6-10 LPA

Technology Support Specialist at Elements Solutions Inc

Chennai

3-7 Yrs

₹ 5-9 LPA

Senior Information Technology Engineer at Entain

Hyderabad / Secunderabad

4-6 Yrs

₹ 4-8 LPA

Senior Manager at Workday

Pune

4-8 Yrs

₹ 6-12 LPA

Senior Systems Engineer at IDfy

Mumbai

5-7 Yrs

₹ 7-9 LPA

Network Engineer at i-Source Infosystems Pvt. Ltd

Pune

4-7 Yrs

₹ 6-9 LPA

SME at BPM LLP

Bangalore / Bengaluru

7-12 Yrs

₹ 9-14 LPA

SME at BPM

Bangalore / Bengaluru

7-12 Yrs

₹ 9-14 LPA

IT Helpdesk at Clean Harbors

Pune

9-14 Yrs

₹ 8-14 LPA

Systems Analyst

7-8 Yrs

Gurgaon / Gurugram

5d ago·via naukri.com

Office Administrator

12-13 Yrs

Gurgaon / Gurugram

7d ago·via naukri.com

Talent Development Coordinator

2-3 Yrs

Gurgaon / Gurugram

7d ago·via naukri.com

Systems Analyst

1-3 Yrs

Gurgaon / Gurugram

12d ago·via naukri.com

Associate, Client Solutions

1-3 Yrs

Mumbai

13d ago·via naukri.com

Data Engineer, Integrations

3-6 Yrs

Gurgaon / Gurugram

19d ago·via naukri.com

Senior Associate, Client Solutions

0-3 Yrs

Gurgaon / Gurugram

25d ago·via naukri.com

Associate, Solutions Operations

0-3 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Database Reliability Engineer

1-4 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Client Solutions Professional

0-3 Yrs

Mumbai

1mon ago·via naukri.com

Recently Viewed

JOBS

Gushwork

14 jobs

JOBS

Browse jobs

Discover jobs you love

JOBS

GroundTruth

33 jobs

PHOTOS

Growisto

7 office photos

COMPANY BENEFITS

Digital Apple

No Benefits

LIST OF COMPANIES

Digital Apple

Overview

JOBS

The Hackett Group

No Jobs

SALARIES

New Relic One

No Salaries

JOBS

Relay Human Cloud

No Jobs

LIST OF COMPANIES

New Relic One

Overview

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent