CPQ Technical Leader

Job Description SummaryWe are looking for a CPQ Technical Lead to own and lead the overall Architecture, Design, Development and Governance of Oracle Configure Price Quote (CPQ) Platform in Lead to Revenue work stream for Software & Service product business lines. This person will own, drive, and implement best in-class technical platform architecture in advancing the GE Digitals CPQ ecosystem ahead of the industry curve as per the business needs. Will serve as a trusted advisor to the business, promoting CPQ best practices in evolving the CPQ eco-system, will maximize investment, scalability & performance of Oracle CPQ, while taking the advantage of the latest Oracle CPQ functionalities

The ideal candidate has extensive experience in configuring products, bundles, licensing, commerce, subscription, billing management, setting-up of complex product catalogs and advanced pricing including escalators. Must have proven consulting experience in defining and implementing at least two ground-up CPQ subscription and billing management systems for large complex enterprise organizations, including but not limited to the technical roadmap, architecture, design, development and release. Experience with more than one CPQ platform in B2B segments is a must.

Job Description

Roles and Responsibilities:

• Responsible for the technical strategy, technical roadmap, architecture, design and implementation of Configuration, Pricing, Quoting and Subscription applications as well as custom applications developed using standard tools/languages.
• Design CPQ solutions for different software/services sales business models (perpetual license + AMC, Subscription Annual Recurring Revenue etc.)
• Participate in discovery workshops to gather, define, and document current and future state processes, while accurately translating business requirements into system functional requirements.
• Define best fitting functional solutions to business challenges by leveraging out-of-the-box platform capabilities and exploration of alternate solutions.
• Lead system architecture and cross-platform integration discussions to create future state architecture diagrams with upstream/downstream application owners and system architects.
• Synthesize and distill functional requirements into sizeable technical deliverables, through the development of technical roadmap, including Non-functional requirements (NFRs) definitions.
• Develop robust, scalable, interoperable, and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts and demonstrate functionality to Product Owners/Business Stakeholders.
• Lead technical design, story grooming, estimation calls with Developers, BAs and Integration architects and Product Owners.
• Review, validate and approve all changes to CPQ production system, to ensure scalability, minimizing technical debt.
• Work with Enterprise Systems Architect to ensure our CPQ designs are aligned with global architecture, adhering to the long-term strategy and supporting where needed.
• Define and develop API service layers, integration mapping and documentation of implemented solution.
• Ensure data is well maintained, design supports the elimination of data debt.
• Own the design to minimize any future technical debt and build a plan to eliminate any existing technical debt.
• Define and develop code specifications for developers to use in the event of customization than out of the box functionality.
• Assist technical resources in solution design, development, and deployment during the lifecycle of the project.
• Responsible to deliver technical solutions, process flow diagrams, architectural diagrams, integration artifacts, technical roadmaps, project estimations, POCs, API end points, developer guides, CI/CD processes and relevant documents.
• Provide hands-on development of complex modules, wherever needed during the project life cycle.
• Research, evaluate and recommend emerging tools/technologies, with POCs to Leadership team to that adds value to business or brings efficiency/optimization to development lifecycle.
• Evangelize, and guide Engineering team members through periodic code reviews.
• Identify and address Technical Debt backlog on continuous basis.

Qualifications/Requirements:

• Bachelors degree in computer science or STEM Majors (Science, Technology, Engineering and Math)
• 7+ years of experience in Quote to Invoice solution design and system architecture
• 3-5 years of experience in more than one CPQ systems such as Oracle CPQ, Salesforce CPQ, Conga etc.
• 3+ years of experience in delivering subscription (Annual Recurring Revenue) and billing solutions.
• Experience in at least one of the subscription billing products; Zuora, Recurly, Salesforce, Oracle.
• 3+ years of experience in driving large enterprise level Annual Recuring Revenue based implementation from ideation to inception.
• 5+ years of experience in complex integration designs using middleware tools for CPQ.
• 5+ years of experience working on HTML, CSS, JSON, React or Angular JS.
• Extensive experience configuring products, bundles, pricing in CPQ, and set-up of complex product catalogue and advanced pricing including escalators.
• Extensive experience in implementing BOM, ADO and JET UI with frontend development experience on CPQ.
• Experience Working on Doc Designer, Email Designer, Approvals modifications, Workflows with advanced BML/BMQL scripting.
• Knowledgeable about the following is a plus: Fusion ERP, Revenue Cloud, B2B Commerce, Experience Cloud, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM

Desired Characteristics:

• Self-driven technical architect
• Strong desire for continuous learning to pick new tools/technologies.
• Sense of technical ownership of the system architecture/design and governance.
• Problem-solving: Strongly developed problem-solving skills are crucial in this role.
• Accountability in owning overall CPQ Design and drive it to the success.
• Team work to work with Product Management, DevOps, Fusion and other teams
• Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional results in a rapid paced implementation environment.
• Communication & Training: The CPQ Architect will conduct periodic internal developer trainings and coaching the team on best practices.
• Evangelize: Evangelize the core CPQ Engineers on technical governance
• Experience with managing technical projects in a large, complex enterprise environment on a global basis

Business Acumen:

• Demonstrates the initiative to explore alternate technology and approaches to solving problems.
• Skilled in breaking down problems, documenting problem statements and estimating efforts.
• Has the ability to analyze impact of technology choices?
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.

Leadership:

• Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
• Understands when change is needed. Leads in technical strategy planning.

Personal Attributes:

• Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.
• Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
• Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.

Working Hours: This role requires you to work 1:00 PM 10:00 PM IST