Services Engineer

Job Description Summary Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training professional services technical support renewals outcome attainment retention expansion and customer advocacy with a Digital focus. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

In this role you will:

- Be responsible for defining developing and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure

- Work with Product Line Leaders (PLLs) to understand product requirements & vision

- Translate requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards

- Work with product line leaders and architects to develop multi generation software technology plans

- Drive increased efficiency across the teams eliminating duplication leveraging product and technology reuse

- Support process improvements which guide the development sustaining & support activities

- Work cross functionally with other business departments to align activities and deliverables

- Drive world-class quality in the development and support of products

- Ensure team receives consistent messages and has clear understanding of business direction strategy and results

- Engage subject matter experts in successful transfer of complex domain knowledge

- Apply principles of SDLC and methodologies like Lean/Agile/XP CI Software and Product Security Scalability Documentation Practices refactoring and Testing Techniques

- Write code that meets standards and delivers desired functionality using the technology selected for the project

- Understand performance parameters and assess application performance

- Work on core data structures and algorithms and implement them using technology chosen

- Proactively share information across the team to the right audience with the appropriate level of detail and timeliness

Technical:
- Min 3 years of working Exp on GE Proficy Plant Apps Historian Simplicity

. Proficiency in SQL
- Software skills in software analysis design methodology and architecture
- Programming experience in software development with Microsoft Visual Studio / Development tools
- Demonstrated ability to learn new software development practices languages and tools
- Design and Development experience with Web Technologies such as Angular HTML 5 JavaScript CSS and jQuery
- Strong spoken and written English language skills
- Experience with data extraction and conversion.
- Shares knowledge power and credit establishing trust credibility and goodwill.
- Coordinates role responsibilities with that of others to achieve mutual goals.
- Encourages groups to work together to efficiently resolve problems.

Added Advantage

1. If the candidate has Java JavaScript Angular

2. Playwright experience to automate

Education Qualification

For roles outside USA:

Bachelors Degree in Computer Science or u201CSTEMu201D Majors (Science Technology Engineering and Math) with advanced experience.

For roles in USA: Bachelors Degree in Computer Science or u201CSTEMu201D Majors (Science Technology Engineering and Math) with minimum years of experience4years

Desired Characteristics Technical Expertise:
- Masters Degree/ PHD in Computer Science
- Experience with Windows and Unix / Linux based programming
- Experience working on software projects in the Energy domain (Energy Management Oil & Gas Power & Water)
- Certified Scrum Master and/or Product Owner
Business Acumen:

- Demonstrates the initiative to explore alternate technology and approaches to solving problems
- Skilled in breaking down problems documenting problem statements and estimating efforts
- Demonstrates awareness about competitors and industry trends
- Has the ability to analyze impact of technology choices

Leadership:
- Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members
- Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
- Identifies misalignments with goals objectives and work direction against the organizational strategy. Makes suggestions to course correct
- Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different competing objectives
Personal Attributes:
- Strong oral and written communication skills
- Strong interpersonal skills
- Effective team building and problem solving abilities
- Persists to completion especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit

Desired Characteristics

• Strong oral and written communication skills. Ability to document plan market and execute programs.

Additional Information