Front Desk Executive

Roles and Responsibilities

• Greet guests upon arrival, register them, and provide necessary information.
  
• Manage front office operations, including handling guest requests and resolving issues promptly.
  
• Handle incoming calls, respond to queries, and direct calls to relevant personnel.
  
• Maintain accurate records of guest interactions, transactions, and communications.
  
• Ensure a smooth check-in/check-out process for guests.
  

Desired Candidate Profile

• Excellent communication skills with ability to handle diverse customer needs.
  
• Proficiency in presentation skills with attention to detail.
  
• Strong knowledge of front office management principles and practices.