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SD - Spanish
GAVS Technologies
posted 1d ago
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Flexible timing
Key skills for the job
Job Description
Service Desk Engineer (Spanish Support)
Excellent oral written communication (Spanish English)
Knowledge in Windows AD
Knowledge in Exchange Server / Office 365
Knowledge in ID creation and ID management
Knowledge on SD ticketing tool Citrix account creation
Call handling experience flexible to shifts
Roles Responsibilities
Ensure 100% availability of resources as per SOW
Standardize the Service Desk operations and implement best practices
Primary skills (Preferred)
Knowledge in Troubleshooting OS / Hardware related Issues.
Knowledge in Troubleshooting Application Related issues.
Strong understanding on ID management and request management
Secondary skills (Preferred)
Knowledge of MS Office products (Teams, Word, Excel, PowerPoint, Outlook)
Knowledge on AD account management via AD (Addition, termination Modification)
Employment Type: Full Time, Permanent
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