Technical Support

Skills:.

Troubleshooting, Customer Service, Communication, Problem Solving, Attention to Detail, Technical Knowledge, Patience, Adaptability,

Gatisofttech is a five days working software company in Surat city

We are developing solutions in PHP Laravel, Asp.net, iOS and Android since 2002.

About The
Role :



Female Candidate has to give support from Office via, Telephone, Chat and Email.

Male Candidate Job Role is different then in-house support

Please check other job post for more details.

Primary Job

Providing technical support to the clients via different modes i.e

telephonic, chat, Email etc.

Majorly handle the software support calls from the clients.

Handle software customer complaints and provide appropriate solutions & alternatives within the time limit.

Take remote desktop using any desk and help to solve software queries.

Good knowledge of Report Designing in Data report is an added advantage.

Software training will be provided.

Skills

Basic knowledge of Computer Applications and software's

Troubleshooting, software and Windows OS configuration.

Candidate must be good with Gujarati, Hindi and English communication skills along with pleasing personality.

Candidates with Software or IT background only apply.

Job Types:Full-time, Regular / Permanent

Job Location:Surat

Salary:12,000.00 17,000.00 per month ( According to Experience)

Schedule

Day shift

Speak with the employer* +91 9099980020