Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Futuresoft Solutions

Compare

3.4

based on 123 Reviews

2 Futuresoft Solutions Jobs

Helpdesk Coordinator

FSPL

3.4

based on 123 Reviews

0-2 years

Mumbai

1 vacancy

Helpdesk Coordinator

Futuresoft Solutions

posted 20d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Engineering Computer Networking Windows System Administration Inventory Management Diagnostics IT Helpdesk

+ 1 more

Job Description

Candidate should be capable of handling L1 Support.
In depth knowledge of desktop/laptop/workstation hardware and peripherals
Good troubleshooting and diagnostic skills on variety of hardware.
Good administration and troubleshooting skills on Windows 10 Operating System
Basic Knowledge and trouble shooting skills on Microsoft O365.
Installation, Configuration, Troubleshooting and support for Microsoft Outlook/ Email on Laptops and Mobile Phones
Installation, Configuration, and support for Mobile Apps
Installation of various Engineering Software
Good documentation skills. Call logging, Recording and Inventory Management
Basic knowledge on Networking
Candidate should have good communication skills.
Working experience in IT Helpdesk tools.

Candidate should be Graduate/Diploma or equivalent with Good Software Knowledge in MS desktop OS, email clients and other Standard desktop Applications.

Excellent Communication skills

Employment Type: Full Time, Permanent

Read full job description

Prepare for Helpdesk Coordinator roles with real interview advice