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Engaged Employer

Futures First info Services

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3.6

based on 118 Reviews

7 Futures First info Services Jobs

Program Advisor

Futures First Info Services Pvt. Ltd

3.6

based on 118 Reviews

1-3 years

Gurgaon / Gurugram

1 vacancy

Program Advisor

Futures First info Services

posted 5mon ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Salesforce Business Management MS Office CRM Continuous Improvement

+ 4 more

Job Description

Program Advisor (contract based - Sales) (Position # #6001_FFA )

Location Gurugram, India

Position Summary

Futures First Academy, under the aegis of Futures First, is committed to providing quality education in finance, empowering individuals to achieve their career goals through our specialized courses. We are looking for a dynamic and motivated Program Advisor to join our team and drive our enrollment growth.

Job Profile Key Responsibilities

Lead Nurturing and Conversion
- Proactively manage and nurture leads to convert them into enrolled students.
- Serve as the first point of contact for potential leads, providing accurate and timely information about our courses and offerings.
Communication Management
- Independently handle all email communications, phone calls, and text messages with leads and prospective students.
- Ensure clear, concise, and professional communication at all times, maintaining a high standard of customer service.
Strategic Enrollment Boosting
- Develop and implement innovative strategies to increase enrollments.
- Collaborate with the marketing team to align sales strategies with marketing campaigns and activities.
Sales Planning and Execution
- Create and execute strategic sales plans to achieve enrollment targets.
- Monitor and analyze sales performance metrics, adjusting strategies as needed to ensure success.
Industry Experience
- Leverage previous experience in the education or ed-tech industry to enhance sales approaches and techniques.
- Stay updated with industry trends and competitor offerings to continuously improve our sales strategies.

Additional Responsibilities

Customer Relationship Management
- Build and maintain strong relationships with prospective and current students, ensuring high levels of satisfaction and retention.
- Address any concerns or queries promptly, providing excellent support throughout the enrollment process.
Team Collaboration
- Work closely with other departments, such as marketing and academic teams, to ensure alignment and support overall business goals.
- Participate in team meetings and contribute to brainstorming sessions for continuous improvement.
Reporting and Documentation
- Maintain accurate records of all communications (call logs, emails etc.) and activities.
- Prepare regular reports on lead status, sales performance, and other relevant metrics for management review.

Requirements

Education Qualifications

Bachelors degree in Business, Management, Marketing, or a related field.

Work Experience

1.5-3 years of sales experience in the education or ed-tech industry

Skill Set

Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Proven ability to develop and execute effective sales strategies.
Proficiency in CRM software and Microsoft Office Suite.
High level of adaptability and problem-solving skills.

Location Gurgaon, India (Preferred)/ Remote

Type Contract, Immediate Joiner

Shift 5 hrs/day, Tuesday to Sunday

Last Date of Application September 13, 2024

Note This is not a full-time employment opportunity.

Note Candidates based out of Delhi-NCR would be preferred.

What We Offer

Competitive salary and performance-based incentives.
A dynamic and collaborative work environment.
Opportunities for professional growth and development.

We look forward to welcoming a new member to our Futures First team who shares our passion for education and commitment to excellence.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Program Advisor roles with real interview advice

Top Futures First info Services Program Advisor Interview Questions

Q1. You have 12 pills and they all got the same weight,except for one,which hasn't got the same weight.You don't know if it is heavier or easier ... read more

asked in Trainee Market Analyst interview

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