Minimum of 5 years of hands-on experience in implementing and managing projects with JIRA technical and functional support process.
Knowledge of Groovy scripting and Plugin and JIRA Confluence.
Knowledge of Support and production SLA system a
Excellent problem-solving skills and ability to troubleshoot complex technical issues in a cloud environment; strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Nice To Have: JIRA Data Centre Admin certification