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2 The Fern Residency Front Office Supervisor Jobs
Front Office Supervisor
The Fern Residency
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To abide by the Mission statement
- To abide by the values and rules of the hotel
- To report on duty punctuality wearing the correct uniform, name badge and being well groomed.
- Read the log book and hand overbook and take action for incomplete job.
- Print the expected arrivals, in house guests and vacant rooms report
- Check the room position of the day
- Block group or crew room position of the Day
- Check the messages in hold and ensure all guests message are dispatched in time
- Ensure that C Forms report is printed, signed & are sent to FRRO before 1300 hours
- Housekeeping discrepancy to be verified at 1000 hours and 1900 hours any discrepancy brought to the attention of the Duty Manager
- A.D register entries to be checked
- Actions and follow up to be noted in the Log Book
- Check the expected arrivals and the VIP movement of the day in coordination with the GRE .Any specific follow up remark mentioned on profile to be highlighted and action ensured
- Check if all the retentions have been charged properly for the last night
- Periodical month end filling to be done
- Check the market segment report on a daily basis to ensure the right code is entered and monitor the errors for rectification
- Coach and counsel F.O Assistant to keep on high standards of performance
- Keep the Management informed of day to day activities either staff related or Guest related issues
- Schedule and follow up monthly training programme and attendance of team members attending the programme
- Coach and counsel Front office Assistant
- Keep a tab on the employee performance
- Keep management informed of day to day activity staff related or guests related
Employment Type: Full Time, Permanent
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What Front Office Supervisor at The Fern Residency are saying
Rating based on 4 Front Office Supervisor
reviews
Anonymous · Food, Beverage & Hospitality
in Junagadh
Good work with Fern hotel nice environment good staff behaviour etc.
- Salary - Good
Salary structure is poor.remote area..
Front Office Supervisor salary at The Fern Residency
What The Fern Residency employees are saying about work life
The Fern Residency Benefits
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