FRONT DESK MANAGER

Bina Punjani Hair Studio is looking for FRONT DESK MANAGER to join our dynamic team and embark on a rewarding career journey
Manage and supervise front desk staff, including training, scheduling, and evaluating their performanceGreet guests and visitors and provide exceptional customer serviceAnswer and direct phone calls, take messages, and respond to inquiriesManage reservations and bookings, and ensure that guest information is accurate and up-to-date

Coordinate with other departments to ensure guest needs are met and resolved in a timely mannerManage inventory and supplies for the front desk areaMaintain a clean and organized front desk area and lobbyDevelop and implement policies and procedures for the front desk staffResolve guest complaints or issues promptly and professionallyProvide reports and updates to management on the performance of the front desk staff and operations

Strong leadership skills and be able to motivate and manage a team

Strong communication and interpersonal skills