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Education Course Counselor (1-15 yrs)

1-15 years

Education Course Counselor (1-15 yrs)

Freelancer.com

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

Responsibilities:

- Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.

- Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.

- Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from K11.

- Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.

- Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.

- Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.

- Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.

- Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.

- Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends

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Functional Areas: Education

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Q1. A customer demands a feature or service your platform doesn't currently offer. How do you handle this request? (1 Point) * Dismiss the reque ... read more
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Q3. 5. What do you know about on-page and off-page optimisation.
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What people at Freelancer.com are saying

Educator salary at Freelancer.com

reported by 23 employees with 2-12 years exp.
₹2 L/yr - ₹6.6 L/yr
28% less than the average Educator Salary in India
View more details

What Freelancer.com employees are saying about work life

based on 250 employees
84%
51%
66%
85%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Freelancer.com Benefits

Work From Home
Job Training
Soft Skill Training
Education Assistance
Free Food
Health Insurance +6 more
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