Jira Administrator (7-9 yrs)

Founded in 2011, Foyer Technology is a trusted leader in delivering tailored software solutions, advanced CRM platforms, and consulting services.

Backed by a team of highly skilled professionals and extensive industry knowledge, we cater to clients across key sectors, including Manufacturing, Services, Finance, Healthcare, and Retail.

At Foyer Technology, we also specialize in connecting exceptional talent with leading organizations.

By offering customized manpower solutions, we help businesses achieve their goals and ensure long-term success.

Leveraging our vast network, industry insights, and personalized approach, we provide global clients with the right people for the right roles, making an impact where it matters most.

Currently, we are actively seeking talented professionals to support our clients in their projects and drive exceptional results.

Job Title : Jira Administrator.

Location : Chennai, TamilNadu.

Experience Level : 7-9years.

Job Summary :

We are seeking a skilled Jira Administrator with expertise in Agile methodologies and Confluence to manage, configure, and optimize our Jira environment.

The ideal candidate will support Agile teams by ensuring seamless project tracking, workflow automation, and integration with other tools.

Key Responsibilities :

Jira Administration :

- Configure and maintain Jira projects, workflows, custom fields, permissions, and automation rules.

- Manage Jira user roles, groups, and access controls.

- Troubleshoot and resolve Jira-related issues, ensuring system stability and performance.

Agile Methodology Support :

- Collaborate with Agile teams to optimize Jira for Scrum, Kanban, and SAFe frameworks.

- Set up and manage Agile boards, sprints, and reports for efficient project tracking.

- Provide Jira training and support to Agile teams.

Confluence Administration :

- Configure and manage Confluence spaces, templates, and permissions.

- Integrate Confluence with Jira for seamless documentation and knowledge sharing.

- Ensure best practices for content organization and governance.

Integration & Automation :

- Integrate Jira with third-party tools (Slack, GitHub, Bitbucket, Jenkins, etc.

- Implement automation using Jira Automation, REST APIs, or scripting (Groovy, PowerShell, etc.

- Monitor system performance and suggest optimizations.

Reporting & Dashboards :

- Create custom Jira reports, dashboards, and filters for tracking KPIs.

- Generate Agile metrics, velocity charts, and burndown reports.

- Provide insights for process improvements based on Jira data analytics.

Required Skills & Qualifications :

- Experience : [7+] years of experience as a Jira Administrator.

- Strong understanding of Jira Software, Jira Service Management, and Confluence.

- Expertise in Agile methodologies (Scrum, Kanban, SAFe, etc.)

- Proficiency in Jira configurations, scripting (Groovy, Jira REST APIs), and automation.

- Experience integrating Jira with CI/CD tools and version control systems.

- Strong problem-solving and analytical skills.

- Excellent communication and documentation skills.

- Jira Administration Certification (ACP-100) is a plus.