Field Service Engineer

Role Description: Service Support Engineer

Key Responsible Areas:

● Owning grid for any product issues and commissioning assistance.
● Owning installation and commissioning for new projects and delivering benefits.
● Sustaining the uptime of boilers, effimaxes, systems
● Provide technical support and services to customers, both on-site and remotely.
● Conduct installations, commissioning, and maintenance of Forbes Marshall products.
● Troubleshoot and diagnose equipment issues, offering timely and effective solutions.
● Collaborate with cross-functional teams to deliver excellent customer service.
● Generate accurate reports on service activities, documenting findings and recommendations.
● Stay updated with the latest technological advancements and product developments.
● Hands on experience & Troubleshooting of Flow meters / Gas Analyzer / Dust Analyzer / Control valves / Liquid Analyzers etc.
● To Handle the Commissioning & Troubleshooting of Forbes Marshall Products like Boiler , Pressure Reducing Station , Temperature Control Valve , Condensate Recovery System , Steam Traps , Flow Meter , Analytical Products , etc.

Educational Qualification: Bachelor's degree in Electrical/Mechanical Engineering

Candidate Profile
● Strong knowledge of industrial equipment and systems.
● Excellent troubleshooting and problem-solving skills.
● Ability to work independently and manage multiple priorities effectively.
● Exceptional communication and interpersonal skills.
● Willingness to travel to customer sites as required.

Work Experience: 2-5 years
Key Skills: Observation skill with Objective, Competence to troubleshoot & derive the solution, Communication skills and ability to get along with people