SAP System Administrator - SuccessFactors

Department: People and Culture
Reports to: Head of People Systems

JOB SUMMARY

We are seeking a SAP System Administrator to support our VFX studios by managing and troubleshooting SAP access requests, user interface issues, reporting configurations, data quality assurance, and overall data management. The ideal candidate will possess strong problem-solving abilities, collaboration skills, outstanding communication and organizational skills, as well as a strong customer-oriented mindset. Working within a fast-paced and dynamic environment, this role will be instrumental in ensuring seamless SAP operations, driving efficiency, and supporting users across multiple studios.

KEY RESPONSIBILITIES

1. SAP Access User Support

• Manage and troubleshoot user access requests, ensuring compliance with security policies.

• Administer role-based access control (RBAC), maintaining integrity and proper authorization structures.

• Provide first-line support for user interface (UI) issues, ensuring smooth system navigation.

2. Reporting Configuration Troubleshooting

• Configure, maintain, and troubleshoot SAP reporting tools to meet operational needs.

• Work with finance, HR, and production teams to optimize reporting structures for accurate data retrieval.

• Ensure reporting consistency across multiple studios in multiple locations worldwide.

3. Data Quality Assurance Data Management

• Monitor and enforce data integrity standards, ensuring accurate and reliable information across all SAP modules.

• Perform regular audits and validations to detect and correct data inconsistencies.

• Collaborate with IT and functional teams to ensure smooth data imports, migrations, and updates.

4. System Optimization Collaboration

• Identify SAP system improvements, recommending and implementing best practices.

• Work closely with SAP functional consultants, developers, and end-users to ensure system efficiency.

• Partner with internal stakeholders to improve SAP workflows and usability.

5. Documentation Training

• Develop and maintain SAP system documentation, training guides, and troubleshooting manuals.

• Conduct training sessions to enhance user adoption and system proficiency.