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92 Flex Jobs
Regional Service Executive
Flex
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Regional Service Executive located in Kolkata.
What a typical day looks like:
- Daily Work Management of ASPs, and directing engineers and also addressing operational and technical issues, resolving performance bottlenecks, and achieving desired objectives
- ASP (Authorized Service Partner) Appointments and audits as per the defined process and report the facts and take CAPA. Daily review with ASPs, and the Flex team.
- Handling installations of scanners, printers, desktops, and Laptops and providing active troubleshooting support for all hardware, software, and network-related problems.
- To drive day to day operations of ASPs, governing the operations by doing Audits, both process and parts, capacity management of the engineers in line with the call volumes, driving operations for the state to attend daily, weekly operations review meetings
- Must have understanding of service network, able to identify and resolve ASPs
- Able to achieve KPIs as per SLAs
The experience we re looking to add to our team:
- Technical Degree / Diploma computer / electronics / communication engineering is must
- Minimum (7-8) years of experience of handling, managing and appointing Service Partner across South India region.
- Should have experience in handling multiple service outlets
- Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level
- Providing technical training to regional ASP
- Demonstrating new product to ASP
- Technical Audit
What you will receive for the great work you provide
- Health Insurance
- Paid Time off
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Regional Service Executive roles with real interview advice
What people at Flex are saying
Rating based on 2 Regional Service Executive
reviews
Anonymous · Project & Program Management
in Kolkata
Likes
A stable employee centric company. Leaning opportunities are high and management is supportive too.
- Salary - Excellent
+6 more
Dislikes
Being working here for last 5 years I haven't found anything to dislike.
Regional Service Executive salary at Flex
reported by
10
employees
with 2-15
years exp.
₹4.5
L/yr - ₹9.8
L/yr
17%
less
than the average Regional Service Executive Salary in India
View more details
What Flex employees are saying about work life
based on 2.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Flex Benefits
View more benefits
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