Role & responsibilities
you will be responsible for facilitating and overseeing the operations of all processes and hubs of the company. Your duties will include.
- Responsible for revenue generation from all operating hubs
- Increase operating hubs across Hyderabad and other operating cities
- Maximise revenue from each Hub
- Monitor and report revenue generation on a daily basis to management
- Responsible for all vehicles of the company
- Improve Asset utilization above 95%
- Plan Hiring programs with HR to ensure that hiring is upto date.
- Responsible to find good team leads and train them on operations of each hub
- Assess assets and manpower to give monthly service commitment to partner.
- Help supervisors plan roster and routes to supervise the shipments from hub to consumer.
- Schedule hub rosters and assign slots every evening for the following day.
- Ensure supervisors report at Hub daily well before the DCDs arrive and have daily morning briefing with all DCDs.
- Coordinate and maintain good relations with Partner OCs at the Hub to ensure better order assignments and more hubs.
- Ensure proper training and onboarding of the e-tailer process to supervisor individually and also ensure that the DCDs have been properly trained.
- Interact with all Hub DCDS on a daily basis.
- Maintain 100% on-time deliveries and 100% delivery success.
- Ensure supervisors track the DCDS are on enroute for deliveries track their order fulfilments.
- Ensure supervisors report to you on a a daily basis and report on DCD deliveries daily.
- Ensure COD remittance is done by all Hubs on a day-to-day basis without fail.
- Ensure that hub supervisors oversee that returns are properly handed over back at the hub/station.
- Cultivate a practice among team to avoid IBNDs and in case of IBNDs keep proper report of IBNDs on daily basis to Head office.
- Provide back-up of vehicles for DCDs in case of breakdowns or battery drains.
- Oversee processes for receiving, storing, transitioning, and delivering goods.
- Train supervisors to handle all types of packages exchanges CODs on behalf of the e-tailer
- Ensure maintenance of all Vehicles and EV Chargers
- Report maintenance and repair needs for transportation vehicles by sending vehicles to the company workshop.
- Conduct regular checks and audits on Vehicles and Chargers
- Organize training sessions for Supervisors and DCDs.
- Keep organized records of vehicles, schedules and completed orders.
- Ensure compliance with company policies and partner SOPs.
- In case of any accidents liaison with police and hospital to manage the on-road situation.
- Coordinate with Head office and make insurance claims on accident and damaged vehicles.
Stay up to date with central motor vehicles act and safety regulations
Preferred candidate profile
1. Education & Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or Transportation Management (preferred)
- Certifications in Fleet Management (CFM, CAFM) or relevant safety and compliance training (e.g., DOT regulations)
2. Experience
- 5+ years of experience in fleet management, logistics, or transportation operations
- Prior experience managing a fleet of vehicles (trucks, buses, delivery vans, etc.)
- Strong background in vehicle maintenance scheduling, compliance, and cost control
- Experience with GPS tracking, telematics, and fleet management software
3. Skills & Competencies
✅ Operational Efficiency: Route optimization, fuel management, and cost reduction strategies
✅ Leadership & Team Management: Supervising drivers, training teams, and handling disputes
✅ Regulatory Compliance: Knowledge of transportation laws (DOT, OSHA, ELD mandates)
✅ Technical Knowledge: Understanding vehicle maintenance, repairs, and safety protocols
✅ Financial Acumen: Budgeting, cost control, and vendor negotiations
✅ Data Analysis: Using KPIs and analytics for fleet performance optimization
✅ Communication & Crisis Management: Strong problem-solving skills, ability to work under pressure
4. Preferred Industry Background
- Logistics & Supply Chain
- Transportation & Trucking
- E-commerce or Last-Mile Delivery
- Public Transport or Corporate Fleet Management
Perks and benefits
ESOP
Employment Type: Full Time, Permanent
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