Regional Collections Manager

We are seeking a dynamic and experienced Regional Manager to oversee and direct field collection operations for a large geographic region, managing multiple Area Managers, Team Leaders, and Field Agents. This senior leadership role focuses on implementing regional strategies to optimize debt recovery, streamline operations, and ensure compliance with legal and company policies. The Regional Manager is responsible for setting performance targets, managing resources, analyzing data, and ensuring that the region meets or exceeds its financial objectives. Additionally, the role involves mentoring Area Managers and maintaining effective communication with upper management.

KEY RESPONSIBILITIES:

Regional Strategy and Planning:

Leadership of Area Managers:

Performance Management:

Operational Oversight:

Escalation Management:

Data Analysis and Reporting:

Compliance and Risk Management:

Training and Development:

Client and Stakeholder Management:

Growth and Expansion:

Skills Required:

Leadership and Management Skills:

Exceptional leadership skills with the ability to manage and mentor a large and diverse team of Area Managers and Team Leaders.

Experience in conducting performance reviews, providing feedback, and implementing development plans.

Strong decision-making skills, particularly in high-pressure situations.

Strategic Thinking and Problem-Solving:

Communication and Negotiation:

Technical Skills:

Compliance and Legal Knowledge:

Personal Attributes:

Work Environment:

Performance Indicators:

Career Path:

This role is critical for ensuring that the companys field collection operations are effective and efficient across the entire region. The Regional Manager must combine strategic oversight, leadership, and operational excellence to maximize recovery rates and support the companys overall financial health.

Educational Qualification

Experience: