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4 FIS Senior Leader Engineer Jobs

Senior Lead Engineer - Network

3-5 years

Pune

1 vacancy

Senior Lead Engineer - Network

FIS

posted 4hr ago

Job Role Insights

Flexible timing

Job Description

GENERAL DUTIES RESPONSIBILITIES
Performs device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, load balancers and firewalls.
Follows documented network services processes and procedures - identifies gaps in processes or documentation and suggests improvements.
Monitors, responds and provides resolution for all network problem and incident tickets.
Utilizing case management system (CMS), documents status updates and problem resolutions.
Performs customer service duties and responds to customer requests as defined by management.
Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality.
Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues.
Prepares activity reports as requested by management.
Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management.
Maintains network services documentation related to work area.
Completes network change requests in accordance with service level agreements.
Maintains network lab and equipment inventory.
Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor s degree in technical discipline or related field or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS ABILITIES
Communicates ideas both verbally and in written form in a clear, concise and professional manner
Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS
Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture
Requires knowledge of basic office tools
Ability to understand and apply technical concepts
Team skills, including the ability to establish and maintain effective working relationships
Flexibility, versatility, dependability
FIS JOB LEVEL DESCRIPTION
Developing professional role. Moderate skills with high level of proficiency - answers and responds to more complex network related questions and inquiries via telephone and electronic messaging systems utilizing established procedures. Works under general supervision with increased latitude for independent judgment. Identifies non-routine issues and routes/escalates to appropriate team member. Is proactive in identifying potential network services problem areas and recommending solutions. May consult with senior peers on certain projects. Works on multiple concurrent projects of medium complexity. Provides project status reports to management or senior peers. Is an active team member, contributes to complex projects to gain experience, shares ideas and suggests process improvements appropriate for level of experience. Expanded knowledge of financial services industry, FIS products and services, and networking terms, concepts, practices, and policies including FIS s network infrastructure and architecture. Has a basic understanding of regulator and audit requirement with respect to network services controls. Typically requires three to five years of experience in a technical discipline or related field.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


Employment Type: Full Time, Permanent

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What Senior Leader Engineer at FIS are saying

4.0
 Rating based on 59 Senior Leader Engineer reviews

Likes

Work life balance is somewhat ok because of hybrid environment and good manager

  • Work-life balance - Good
Dislikes

Job security is not there at all. Near to 4-5% hike. No allowance (just shift allowance provided) for working on weekends.

  • Skill development - Poor
  • +2 more
Read 59 Senior Leader Engineer reviews

Senior Leader Engineer salary at FIS

reported by 642 employees with 7-14 years exp.
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₹9.9 L/yr - ₹30.5 L/yr
6% less than the average Senior Leader Engineer Salary in India
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What FIS employees are saying about work life

based on 5.5k employees
75%
77%
82%
72%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

FIS Benefits

Work From Home
Health Insurance
Cafeteria
Free Transport
Team Outings
Job Training +6 more
View more benefits

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FIS Chennai Office Locations

View all
Chennai Office
FIS Global Business Solutions India Private Limited, B-7 & B8, 1st Cross Rd, Ambattur Industrial Estate Chennai
Tamil Nadu 600058
Chennai Office
FIS Global Business Solutions India Private Limited, Old No 25, New No 22,Arirhant The Viceroy Building, Sardar Patel Road, Guindy Chennai
Tamil Nadu 600032

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