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SailPoint Developer
First American Corporation
posted 14hr ago
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Job Description
Software Services helps build First Americans product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML. Job Summary
Summary
Operations Engineer will be focused on supporting the current SailPoint Identity and Access Management platform within First American Information Security group. Participates in the automation, deployment, debugging, and maintenance of software code to build and deploy business applications. Works with applications, infrastructure and development teams to engage in Level 2 and 3 support activities, including software deployment, data migration and infrastructure support. Support building the SailPoint Center of Excellence and contribute towards overall program rollout.
Job Description
Essential Functions
- Build and deploy software releases using automation tools and scripts
- Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines
- Modify and enhance deployment frameworks as needed for new functionalities
- Understands overall SailPoint product architecture and functions to support stakeholder discussions
- Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists
- Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes
- Proactively identifies process improvements and works with Dev teams to implement changes
- Fully understand source control tools and provides support for advanced administration tasks
- Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration
- Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests
- Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts
- Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health
- Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation
- Assist development teams in implementing application changes and related code/release management
- Maintain good relationships with customers and IT colleagues to meet customer service levels
- Document status updates and maintain recurring report management cadence
- Engage in training team members to maximize efficiency and identify methods to optimize daily work output
- Problem-solve and think laterally as part of a team to meet the needs of the program
- Required to perform duties outside of normal work hours based on business needs
- Able to collaborate with teams across borders and streamline operational processes Knowledge and Skills
- Bachelors Degree or equivalent combination of education and experience
- Typically 3-5 years of directly related experience
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL)
- Experience with Directories ( LDAP, AD)
- Experience with SailPoint IdentityIQ v7.x, 8.x
- Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)
- Experience in testing processes (e.g. performance testing, automated testing, test scripts, test cases and test plans)
- Conducted ITIL standards activities for incidents, changes and enhancements
- Fluent in at least one application development language and scripting Language
- Experience in deploying and maintaining software applications
- Familiar with cloud computing platforms and models is a plus .Supervision Received or Extended
- Achieves set objectives
- Negotiates, persuades, and gains consensus from team on assigned objective
- Works under general supervision of more experienced team members and/or manager
- Actively contributes to the results of a team and works towards achieving team goals and objectives
- Uses expertise of other senior level team members and leverages additional resources to confirm solution or explore customized applications as a solution
- Educational Qualification and Experience: Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology.Professional work experience of 7 to 9 years.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
First American Corporation Benefits
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