Associate - People Ops

Roles and Responsibilities

• Manage employee life cycle activities such as onboarding, offboarding, performance management, training & development, compensation & benefits administration.
• Partner with Talent Acquisition team to support workforce planning, recruitment, and succession planning.
• Act as a trusted advisor for employees and managers, addressing employee relations matters with professionalism.
• Drive employee engagement programs to build a high-performance culture.
• Identify and address training and development needs, designing and implementing programs to upskill employees.
• Monitor and analyze key People Ops metrics to identify trends, inform strategies, and drive continuous improvement.
• Ensure compliance with labor laws and organizational policies, proactively addressing any gaps.
• Support performance management processes, coaching managers on providing feedback and fostering employee growth.
• Lead change management initiatives, ensuring smooth adoption of new processes and policies.
• Ensure compliance with company policies and procedures related to people operations.
• Provide support in resolving employee grievances and conflicts through effective communication and problem-solving skills.
• Collaborate with stakeholders to develop People Ops strategies that align with business objectives.
• Maintain accurate records of employee data and ensure confidentiality of sensitive information.

Skill Set Requirements:

• 2+ years of experience in People Operations, preferably in the IT industry.
• Proven ability to build strong relationships with stakeholders at all levels.
• Strong analytical skills with the ability to use data to inform decisions.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Deep understanding of labor laws, People Ops policies, and best practices.
• Strategic thinker with a hands-on approach to problem-solving.