1 Waters Corporation Field Service Engineer Job

As Temp. Field Service Engineer, you are an ambassador of Waters and will bring to the market Waters products and services. The candidate will demonstrates a clear grasp of understanding the customers business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing customer success. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets. This role is for one year contract with 3rd party Payroll.

• Installation, performance maintenance, troubleshoot and support TA-Waters' product suite (Thermal and Rheology products like DSC TGA SDT DMA, TMA and Rheometer, Informatics)
• Establish and maintain effective relationships with external and internal customers ensuring their success
• Manage customer expectations, by communicating work performed and providing follow up plan if needed
• Ensure customer compliance regulations are followed
• Deliver system level training at customer sites
• Issue field service reports daily to document work performed
• Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Education:

• Bachelors/Masters Degree in Engineering from Instrumentation, electronics, electrical engineering or other science related field is desired, will also consider applications with equivalent experience, training and education

Experience:

• Minimum 2-5 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation
• Ability to perform effective system level troubleshooting
• Understanding of the scientific application workflow along with the scientific software systems.