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1 Cybix Technical Services LLP Field Engineer Job
Field Engineer
Cybix Technical Services LLP
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- L1 field support
- Receive call from central despatch team with details of device and initial diagnosis
- Contact customer, schedule visit and ascertain requirement of spares if any
- Get server logs from customer, if possible, and analyse them for proper diagnosis
- Attend to the incident and resolve it to the satisfaction of the customer
- Take customer sign-off after resolution of incident
- Normal preventive maintenance activities are also required to be carried out on visits to
customer location
- In case of installation:
o ensure all required equipment is in place at the customer location
o Visit the site, complete installation and take customer sign-off
Required Skills:
- Mandatory
o Knowledge of diagnostic systems/tools for HPE, Dell, Lenovo/IBM equipment
o Server hardware problem diagnosis, replacement of parts like HDD, Power Supply, RAM,
Motherboard, etc.
o Server installation, testing, cleaning and troubleshooting
o Knowledge of RAID configurations and tools used in IBM/HP/Dell servers
o System check-up, on-site setup, tune-up, assessment and diagnostics
o Installation, repairing or rebuild of Windows server/Linux operating systems
- Desirable
o Configuration of Firewalls, Routers, Switches and WLAN controllers
o Installation, troubleshooting of storage devices.
Employment Type: Full Time, Permanent
Functional Areas: Other
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What Field Engineer at Cybix Technical Services LLP are saying
Rating based on 1 Field Engineer
review
Anonymous · Operation & Maintenance
in Noida, Uttar Pradesh
Likes
Good Platform for Learning and earning
Dislikes
Nothing
Read 1 reviewField Engineer salary at Cybix Technical Services LLP
reported by
1
employee
with 4
years exp.
₹0.2
L/yr - ₹0.3
L/yr
94%
less
than the average Field Engineer Salary in India
View more details
What Cybix Technical Services LLP employees are saying about work life
based on 11 employees
Flexible timing
Monday to Saturday
Within country
Day Shift
Cybix Technical Services LLP Benefits
View more benefits
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