Ensure RAW transcripts are uploaded within 2.2x of the call length with an accuracy of 96.33%. Also, ensure that the text is updated in the Express window for the clients to view on a regular basis for Express calls
Back up for TL
Managing the transcription team in the absence of the Team Lead. Pick calls and allocate them to transcribers.
Feedback to transcribers on the segments reviewed by them.
Live calls are uploaded and the team is occupied
JOB REQUIREMENTS
Listening Ability - To be able to review the transcript while listening to different accents
Typing Skills - To be able to type/edit the transcripts faster and accurately
Strong Knowledge of Financial terms - To understand the context of the calls and terminologies being used as the calls are majorly related to the financial performance of the company.
Research Skill - To be able to research on the relevant Products, Executive names not easily understandable in the audio
Ability to work in Pressure - The nature of the work is highly tiring both physically and mentally and hence to be able to absorb the pressure is an essential requirement for the job
Ownership - As the role requires to act as backup of TL during their absence, the role requires Ownership
Q1.What is income statement how do u calculate net profit? What is stock split and merger and takeover and depreciation and amortization and ne... read more