Splunk Expert

What will your job look like?

• You will provide engineering expertise to tackle, modify and engineer software solutions and configurations to ensure the product/solution performs within efficient design specifications.
• Investigate, debugs, and reproduces issues, provides fixes and workarounds, and verifies changes to ensure continued operability of the software solution.
• Demonstrate continuous improvements and increased efficiency to the software or business processes by using Software Engineering tools, innovative techniques, and the reuse of existing solutions.
• Contribute to meeting the SLAs and critical metrics as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc.
• Internal/external customer's interface to improve the understanding of customer problems and verifies that an appropriate resolution has been applied.

All you need is...

• Bachelors degree in science/IT/Computers or equivalents.
• Total experience required: 6-12 years
• Manage and maintain Splunk infrastructure, including installation, configuration, and ongoing support.
• Perform upgrades, patches, and troubleshooting of Splunk components.
• Implement and enforce best practices for Splunk security, access controls, and data retention policies.
• Monitor system performance and ensure optimal resource utilization.
• Develop custom Splunk applications, dashboards, and reports to address specific business requirements.
• Create and maintain Splunk searches, alerts, and saved reports to facilitate proactive monitoring and issue resolution.
• Collaborate with cross-functional teams to gather requirements and translate them into Splunk solutions.
• Splunk ITSI service configuration, correlation, optimization, and service Analyzer 
• Integrate Splunk with other systems and tools to enhance overall system functionality.
• Collaborate with IT teams to ensure seamless integration with existing infrastructure and applications.
• Develop and maintain Splunk connectors for various data sources.
• Implement automation scripts and workflows to streamline routine Splunk administrative tasks.
• Identify opportunities for process automation and efficiency improvements.
• Provide training to end-users and IT staff on best practices for using Splunk.
• Maintain detailed documentation of Splunk configurations, customizations, and troubleshooting procedures.
• Integration of Splunk with other tools.