Data Management Analyst - Support

• The Data Automation Team is responsible for supporting various processes in collaboration with the Service & Billing team in their goal of provisioning the Experian products to end clients right first time
• The Data Automation Team must ensure accurate completion of the assigned tasks
• Expected to meet the established deadlines working hard as a team and deliver high quality service with attention to the details in fast paced environment
• This role predominantly is an operational role and would require process adherence and meeting timelines

Principle responsibilities

• Uploading Invoice copies on AR portals of clients Loading cyclic invoicing and other billing files into the billing system
• Managing day to day workloads Ensuring KPI s/SLA s are met for all Business Units
• Adhering to all Compliance and Global Security procedures
• Analyzing and interpreting requirements to ensure correct actions are met
• Acts as the 1st line of defense in ensuring processes are operating within the control framework and also ensuring all audit and compliance requirements are adhered to
• Liaising with colleagues in the Service and Billing Team around Experian
• Flexibility in busy periods at month end
• Comply with company rules and procedures and stay informed about their updates
• Keeping team standard operating procedures and other documentation up to date
• Share knowledge with team members and new hires in the team
• Ensure accuracy and high level of quality of the completed work
• Provide support on implementation of project migration, process enhancement/ improvement, and any other global initiatives

Qualifications

• Able to deal with high volume transactional orientated environment
• Adaptable to change and is willing to support automations in reducing manual processes
• Flexibility Process adherence
• Able to work on own initiative and prioritize daily workload accordingly
• Able to work under pressure
• Accurate processing of information
• Good attention to detail
• Good written and verbal communication skills
• Manage own workload Ownership/Responsibility
• Team player Proficient in Microsoft Word and Excel Client focus
• Good written and spoken English

• Adaptable to change and is willing to support automations in reducing manual processes
• Process adherence

• Uploading Invoice copies on AR portals of clients
• Loading cyclic invoicing and other billing files into the billing system
• Acts as the 1st line of defense in ensuring processes are operating within the control framework and also ensuring all audit and compliance requirements are adhered to
• Provide support on implementation of project migration, process enhancement/ improvement, and any other global initiatives
• Liaising with colleagues in the Service and Billing Team around Experian Flexibility in busy periods at month end
• Comply with company rules and procedures and stay informed about their updates.
• Keeping team standard operating procedures and other documentation up to date
• Share knowledge with team members and new hires in the team
• Ensure accuracy and high level of quality of the completed work

• Process adherence
• Able to deal with high volume transactional orientated environment
• Adaptable to change and is willing to support automations in reducing manual processes