System Analyst III / Product Owner -Customer Experience

Global Service center (GSC) is hiring a Product Owner (PO) , who will be responsible for leading SAFe systems team that assists in building and supporting the Agile development environment.

The team consists of Systems Administrator, Configuration Administrator (DevSecOps Engineer), Database Administrator and Release Engineer, Scrum Master and You Product Owner.

The PO has a strong understanding of technical domain and fundamental understanding of the business which the team is responsible. As such, the PO must be able to give direction to systems team members so that they understand how each of their individual contributions align with the program objectives and overall company strategies and vision.

Most importantly, the PO will serve as the customer proxy to guide their team s priorities to meet team dependencies and the long-term product vision.

Roles and Responsibilities

• Serve in a decision-making, leadership role on a Systems team as Product Owner.
• Be a highly visible, fully embedded team member who attends all team-level check-ins, meetings and other events (being a PO will be your full-time job).
• Build, refine, and prioritize team backlog in alignment with the program vision and roadmap.
• Draft specific team objectives for each iteration and Program Increment (PI) that are aligned and contribute to program objectives and overall company strategy.
• Break NFR, Technical features, Agile team dependencies down into stories, define story acceptance criteria and accept stories as done.
• Collaborate with other System Architects, Product Managers, Project Managers, Product Owners, System Analyst and other stakeholders to resolve dependencies and coordinate efforts as required to deliver on team objectives.
• Communicate systems vision, roadmap and priorities to stakeholders.
• Represent the team at program-level meetings and pass relevant information back to the team.
• Participate in team demos, reviews and retrospectives with an eye toward continuous improvement.
• Groom Team Backlog and provide functional and technical clarification for story development.
• Prepare for Program activities, including PI Planning, System Demos, and Inspect and Adapt.
• Responsible for Auditing and report the own infrastructures.

Desired Qualifications

• 5-10 years of experience in Systems product owner / Experienced in IT system administrator (data center).
• Experience and proficiency with software development lifecycle and softwa