Executive - CAC

Job Description

• To collect Customer feedback in an organized manner and maintain the database to collectively improve on the satisfaction and dissatisfaction parameters.
• Building up a Good Image and Rapport.
• Maintain Effective and Timely Communication.
• Always Maintain Good Telephone Etiquette.
• Make calls and follow up.
• Maintain complete and accurate telephonic correspondence data.
• Recording complaints, problems, qand ueries and providing suitable answers and assistance.