Assist in the implementation of CLM tools, with a focus on configuring and customizing the system to meet client requirements and objectives.
Collaborate closely with clients to understand their contract management processes and workflows, and provide recommendations for optimizing and automating these processes within the CLM tool.
Gather and document requirements and responsible for creating Business Requirement documents, Solution documents, etc.
Create User stories and Test Cases based on the captured requirements, knowledge of Jira, Lucid chart or a similar tool Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills
Assist in functional testing and support in conducting UAT and PROD deployment
Participate in requirements gathering sessions with clients to capture their business needs and translate them into technical specifications for the CLM solution.
Support in configuring and customizing the CLM tool, including creating templates, workflows, and business rules, to align with client requirements and best practices.
Assist in conducting system testing to ensure the CLM solution meets quality standards and fulfills client expectations.