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7 Excell Broadband Jobs
Collection Executive
Excell Broadband
posted 14d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Contacting customers and clients who have outstanding debts to arrange for payment
- Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner
- Providing customers and clients with information about their outstanding debts and the consequences of non-payment
- Keeping detailed and accurate records of all collection efforts and communications with customers and clients
- Providing regular updates to management on the status of outstanding debts
- Working closely with other departments, such as sales and customer service, to resolve customer issues and prevent future debt collection problems
- Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans
- Excellent communication and negotiation skills
Employment Type: Full Time, Permanent
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