Investment Operations Executive

We are seeking a dynamic and results-driven Investment Operations Executive to join our team. This role

focuses on servicing the needs of our existing and new clients. The ideal candidate will possess good

communication skills, a good understanding of investment operations and a passion for resolving client s

Key Responsibilities:

Client Onboarding: Help Investment Associate in client onboarding by completing the KYC process,

account opening on our platform, mandate activation for investment readiness for all the products i.e.

Mutual Fund, AIF and PMS.

Transactions Monitoring: Monitor financial transactions like Purchases, redemptions, switches, SWP,

SIP, Change of Broker and ensure they are executed successfully.

Non-Financial Transaction Management: Manage non-financial transaction processes to comply with

regulations e.g. Nomination update, KYC update, Bank account addition or change.

Service Queries and Escalation: Collaborate with Investment Associate to resolve client s operational

and service-related queries - Transactions, Mandates, Account Opening and escalate when required

Internal Technology Systems Management: Manage Everguard EAM system by keeping the client

portfolios and reference data up to date as per the required frequency.

CRM Management: Maintain accurate records of all investment transactions and operational updates in

Reports: Prepare ad hoc reports on client investment data required by management

Meetings Logistics: Manage logistics for internal and external meetings

Qualifications:

Education: Bachelor s degree in Business, Commerce is preferred.

Experience: Minimum 2 years and Maximum 3 years experience financial services operations.

Knowledge: Familiarity with Mutual fund processes like KYC, Nomination

Skills:

Hands on with popular email and web-based systems

Working knowledge of MS Excel, with good data analysis skills

Good verbal and moderate written communication skills

Details oriented

Strong Listening and Collaboration skills

Ability to manage multiple tasks in a fast-paced environment.

High level of integrity

Self-motivated, results-oriented, and goal-driven.

Strong problem-solving abilities and attention to detail.

Ability to work independently as well as part of a team.

Enthusiastic, confident, and professional.

Key Performance Indicators (KPIs):

Quality of Service for Client requests

Turn-around time for KYC and Account opening

Quality of output for Client requested reports

Adherence to internal process compliance

Growth Opportunities: We offer a dynamic and supportive work environment with ample opportunities

for career advancement within the company and industry.

Competitive Compensation: Attractive salary and performance-based incentives.

Professional Development: Ongoing training and development opportunities to enhance your skills

and knowledge of financial products.

Company Culture: Be part of a collaborative and innovative team that values integrity, discipline, and

Office Location: In the heart of Pune with world-class facilities and a 50-meter walk from Metro Station.

Work / Life Balance: Our working hours are fixed from 9 am to 5:30 pm, with reduced hours on