Assistant Clinic Manager, Evenly Skin and Hair Clinic

Patient Relationship Management

• Ensure patients are taken well care of and there is minimal to no wait time
• Explaining services and related cost associated
• Ensure all new and old patient leads are followed up.
• Solving customer issues post consultation and procedures
• Keeping doctor in loop with patients feedback / issues over messages and call.

Clinic Operations

• Responsible for overall clinic operations
• Check for any wear or tear of machinery, AC, other equipment & bring into notice of management
• Managing inventory for product, consumables, and office stationary along with the staff
• Ensure staff timings and everyone is groomed properly
• Ensure proper billing, payment collection, due report follow-up etc.
• Overall responsibility of petty cash and day to day expenses
• Ensure proper hygiene and cleanliness of the clinic, treatment rooms, doctor rooms etc