SOC Analyst

About ERGO Technologies and Services India

ERGO Technology & Services India (ET&S India) is the newest part of the ERGO Technology & Services Management the main outsourcing provider of IT for ERGO worldwide. It is backed up by ERGO an 18 Billion Euro Organization with presence in 15+ countries has a charter to provide technology services to the ERGO countries in multiple countries.

ETS India will be fueling the Digital aspirations of ERGO world in years to come. With ambitious plan to build a large offshore development centers in multiple cities of the country ETS India shall be at the forefront in developing capabilities and providing career opportunities to employees in diverse technologies across domains of Insurance.

Role Description :

As A Global Security Operation Center (Soc) Team Member, You Will Be Working In 24 X 7 Shift, And Closely Working With The Global It Security Team And It / It Security Team Of Ergo Subsidiaries.

Key Accountabilities & Responsibilities:

You Will Be:

• Member Of The 2nd Level Security Monitoring Team With Focus On Monitoring Ergo International Subsidiaries
• Responsible For Processing Of Security Incidents That Have Already Been Pre-Qualified In Level 1 Soc Analysis On The Basis Of Playbooks That Are Created And Maintained In Siem Engineering
• Handling The Security Incident Escalated By The Level 1 Soc Team After Initial Analysis
• Transferring The Incident To The Appropriate Party (E.G. Csirt Cyber Security Incident Respond Team) And Support Them In The Further Analysis And Processing, If The Incident Cannot Be Resolved At Your Level
• Documenting The Incident
• Identifying And Documenting The Area Of Improvement And Implement The Lessons Learned
• Contributing To Regular Feedback Workshops With Siem Engineering Team, Level-1 And Csirt To Optimize The Procedures (Such As Run Books), Use Cases, And The Tools Used
• Supporting The Siem Use Case Creation, Testing, Maintenance And Optimization
• Creating / Updating The Play Books, Procedures, And Reports
• Providing The On-Call Duty Support
• All Information Security Requirements Related To The Role Are Applicable, And It Is Mandatory To Adhere To Them

Key Competencies & Skills Required

Technical:

• Strong Knowledge About (Latest) Security Threats
• Knowledge Of Leading Siem Solutions
• Good Understanding Of Various Cyber Security Concepts And Technologies
• Knowledge Of Internet Technologies, Server, Desktop And Mobile Os
• Experience In Network Infrastructure
• Ability To Explain Complex Technical Matters In Easy Wording

Nice To Have:

• Knowing German Language

Soft & Behavioral Skills:

• Good English Communication Skill
• Flexible, Creative, Good Team-Player
• Ability To Work According To Compliance Standards In A Confidential Environment
• Good In Analytical Thinking
• Attentive Learner

Previous Experience & Qualifications

Education/Qualification:

• Bachelor Or Master Degree In The Field Of The Computer Science, Information Systems, Information Technology Or Equivalent
• At Least One Professional Certification In Cyber Security Domain

Knowledge & Experience:

3 - 6 Years Of Total Experience With 1- 5 Years Of Relevant Experience