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Senior Key Account Manager
5-8 years
New Delhi
1 vacancy
Senior Key Account Manager
Equifax
posted 20d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible to contribute in sustaining and growing our business to achieve long-term success.
- Develop trust relationships with a portfolio of Key clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Identify customer needs and requirements to promote our company s solutions and achieve mutual satisfaction.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Good understanding of key banking processes within Banks & Financial institutes (for e.g. retail lending process, risk and collections, or marketing & acquisition related processes).
- Minimum 5 to 8 years of work experience in a bank and/or financial services institution and/or IT software / solutions organization.
- Proven experience as key account manager.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.
- Graduate and Post Graduate from premier institute.
- Excellent decision-making skills
Employment Type: Full Time, Permanent
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Rating based on 1 Senior Key Account Manager
review
Anonymous · Enterprise & B2B Sales
in Mumbai
Previous management was good.
Top management needs people who prefers bossy culture. Lots of politics, people here ruin other's career to climb up the ladder. No job security, people are fired without a hint. All good people have left the company. Currently iteration is on the peak.
Read 1 reviewSenior Key Account Manager salary at Equifax
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