Manager Software Engineering

Overview About BU: The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member global team, the practice provides the automotive world s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and manages relationships with over 280 million customers. Home to innovation and cutting-edge technology, our Auto team leads the game in developing best-in-class software and solutions for hyper-personalized digital marketing. Responsibilities What You ll Achieve: Lead, mentor, and manage a team of 8-10 engineers, guiding development efforts and ensuring successful project delivery. Oversee the management of the team backlog, assign tasks, and monitor progress to ensure alignment with project goals. Coordinate project logistics, optimize resource allocation, and drive continuous improvement in processes and codebase maintainability. Foster an environment that leverages each engineers strengths while addressing areas for growth. Effectively communicate technical concepts to both technical and non-technical stakeholders. Advocate for software engineering best practices, including test automation and code quality. Conduct code reviews and ensure adherence to established coding standards. Collaborate closely with other team leads and departments to achieve shared objectives. Who You Are and What you ll bring with you: Strong leadership, team-building, and mentoring capabilities. Expertise in Open Source and associated development tools. Proficiency in languages such as Angular, Node & Oracle. Experience with test automation, CI/CD pipelines, and software development best practices. Excellent communication skills, with the ability to convey complex technical concepts to diverse audiences. A track record of problem-solving and debugging complex applications. Proficient in data analytics and attention to detail. Highly organized, with the ability to manage multiple projects and deadlines simultaneously. Familiarity with Agile/Scrum methodologies and tools. Additional Responsibilities: This position is responsible for managing a team of 8-10 engineers, development, implementation and maintenance of Open Source based applications and components for the automotive marketing platform. This includes designing, developing, testing, analyzing and maintaining new software applications in support of the achievement of business requirements. Responsible for building and maintaining applications with technologies such as angular 9+, Bootstrap, node.js, REST API, jQuery, HTML5 and Java. Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements. Assist in the definition of software development project plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans. Assist in the definition, development, and documentation of software s objectives, business requirements, deliverables, and specifications in collaboration with internal users and departments. Develop technical documentation to define the system components, development environment and implementation planning/strategies Collaborate with QA team to define test cases, metrics, and resolve questions about test results. Recommend business process flow improvements and clearly communicate problem/resolution process to project management. Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management Advise and mentor team members in specialized technical areas as well as fulfill administrative duties as defined by the support process. Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. Recognizes and identifies potential areas where existing policies and procedures associated with support requires improvement and helps in the process improvement activity. Qualifications Bachelor s degree in computer science or a related field. 15+ years of experience in software development. 4+ years of experience in a management or leadership role. Strong development experience with node.js, Microservices, REST API & Angular. Strong skills in Oracle and Microsoft SQL Server databases, and respective procedural languages (PL/SQL and T-SQL). Good knowledge of web architectural patterns Understanding and experience with Object Oriented analysis and design practices (Object modeling, use cases, activity diagrams, and UML). Working knowledge in Linux/Unix environment and Shell scripting. Familiar with Application Development Life Cycle and be able to independently participate in each component. Preferred qualifications: Non-Technical: Experience in automotive marketing Excellent Analytical and problem solving skills Ability to diagnose and troubleshoot problems quickly Motivated to learn new applications and domains Strong time management skills Ability to take full ownership of tasks and projects Experience with Agile/SCRUM process Behavioral Attributes: Team player with excellent interpersonal skills Excellent verbal and written communication Possess Can-Do attitude to overcome challenges Self-motivated and directed Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That s why our work-world, aptly named YOUniverse is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do. Take a trip to YOUniverse and explore our unique benefits, here Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.