IT Infrastructure Engineer - Vulnerability Management (10-12 yrs)

Key Responsibilities :

- Lead the development and implementation of a comprehensive patching strategy across all supported technologies, including Windows, ESXi, Linux, Unix, Network, Middleware, OCP, Desktop, etc.

- Conduct thorough CVE assessments to identify and prioritize vulnerabilities.

- Define and maintain patching baselines and operational frameworks to ensure consistent and timely patching across all environments.

- Oversee the entire patching lifecycle, from vulnerability identification and risk assessment to patch testing, deployment, and post-deployment monitoring.

- Lead, mentor, and develop a high-performing team of 30+ technical professionals.

- Set clear goals, objectives, and performance expectations for team members.

- Foster a collaborative and supportive team environment.

- Conduct regular performance reviews and provide constructive feedback.

- Build and maintain strong relationships with key stakeholders across the organization, including customers, vendors, and internal teams.

- Communicate effectively with stakeholders at all levels, both verbally and in writing.

- Proactively identify and address potential issues and risks.

- Present technical information and project updates to senior management.

- Define and monitor service level agreements (SLAs) for all technical operations.

- Generate regular reports on operational performance, including key metrics, incident reports, and trend analysis.

- Identify areas for improvement and implement corrective actions.

- Demonstrate in-depth knowledge and experience with at least two or more of the following technologies : Windows, ESXi, Linux, Unix, Network, Middleware, OCP, Desktop.

- Stay abreast of the latest industry trends and technologies.

- Continuously evaluate and improve operational processes and procedures.

- Identify and implement innovative solutions to improve efficiency and effectiveness.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 10+ years of experience in a technical operations management role.

- Proven experience in leading and managing large teams.

- Strong understanding of patching methodologies, vulnerability management, and risk assessment.

- Experience with a variety of technologies, including but not limited to: Windows, ESXi, Linux, Unix, Network, Middleware, OCP, Desktop.

- Excellent communication, presentation, and interpersonal skills.

- Strong analytical and problem-solving skills.

- Ability to work independently and as part of a team.

- Experience with ITIL frameworks and best practices (desired).

- Experience with automation tools and scripting languages (desired)