Enterprise Key Account Manager

Client Relationship Management: Build and maintain strong, long-lasting relationships with key enterprise clients.

Serve as the main point of contact for all client-related issues and needs.

Strategic Planning: Develop and execute strategic account plans to drive growth and achieve sales targets.

Identify opportunities for upselling and cross-selling within existing accounts.

Customer Satisfaction: Ensure high levels of customer satisfaction through proactive communication, timely resolution of issues, and consistent delivery of excellent service.

Revenue Growth: Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts.

Collaboration: Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to account management and service delivery.

Reporting and Analysis: Monitor account performance, analyze key metrics, and prepare regular reports for senior management.

Use data-driven insights to inform account strategies and improve client outcomes.

Contract Negotiation: Lead contract negotiations and renewals with enterprise clients, ensuring favorable terms for both the client and the company.

Market Insight: Stay up-to-date with industry trends, market conditions, and competitor activities to provide clients with relevant and timely insights.