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8 Engage2Excel Jobs
Client Support Coordinator
Engage2Excel
posted 9mon ago
Job Role Insights
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Job Description
Engage2Excel is actively looking for a dynamic person to join our Contact Center team in Bangalore. We are always on the lookout for motivated candidates who enjoy providing quality customer service in addition to ideas with a collaborative environment to maximize effectiveness. we'rely on open-minded individuals, who will bring value to our organization. We offer a creative and enthusiastic work environment to encourage the open exchange of ideas and forward-thinking initiatives. If you believe this is you, we want you on board
MAJOR RESPONSIBILITIES/DUTIES:
- Assisting customers, receiving and processing requests based on designated program specifications via phone and/or our ticketing systems.
- Interact with customers to provide information and/or technical assistance in response to inquiries about their accounts, orders, websites, products, shipping instructions, and more.
- Coordinate shipment and returns.
- May perform other clerical duties such as writing letters, printing, filling and folding, etc
- Experience: 6 months to one year experience in a customer service environment;
- Ability in common business applications (ie Microsoft Word, Excel, Outlook);
- Excellent typing skills and the ability to multi-task;
- Very good analytical skills and problem-solving abilities;
- Critical decision making, judgment, autonomy;
- You demonstrate a positive can do attitude and a flexible approach;
- Excellent verbal and written communication skills;
- Must be available at least 1 Saturday every second week.
- We have a great team, and we work hard together toward common goals and with a passion for excellence.
- We value your contribution to our success and provide a competitive salary as we'll as a complete recognition and rewards program!
- We care about your health and we'll-being and offer an employee assistance program, extended health care benefits.
- Hybrid or work from home arrangements to help you achieve work/life balance, and flexible leave that you can take when its important to you.
- Ongoing training throughout the year as we'll as inspiring leaders and colleagues who will lift you up and help you grow
- A day off which promote community involvement
- We value Security, which is why we'require applicants to complete a background check assessment
Employment Type: Full Time, Permanent
Read full job description What people at Engage2Excel are saying
Client Support Coordinator salary at Engage2Excel
reported by
2
employees
with 1-11
years exp.
₹3.3
L/yr - ₹4.2
L/yr
At par with the average Client Support Coordinator Salary in India
View more details
Engage2Excel Benefits
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