Internal Communiations Leader

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

This position works with internal clients to proactively plan and deliver communications and events that help staff understand progress being made toward meeting the companys business and mission goals. This position makes recommendations about which marketing communications tactics will help staff best internalize information. It is critical that this position intimately understand the companys strategic priorities in order to help ETS staff create the linkage between key initiatives and how they support the strategic vision. This position will also seek ways to establish new ways of working, improve our processes and refine our distribution channels. The right candidate will be able to delicately balance good communication with client demands, negotiate between various teams with different agendas and produce content and events for our colleagues that deliver accurate, timely and compelling information. Based on the workload which evolves on a daily basis, the position requires very strong project management skills along with the ability to clearly communicate with internal clients and peers across the organization.

• Supports the corporate strategy and key business initiatives through a detailed personal understanding and continually communicating linkages and priorities to ETS staff.
• Develops content by integrating compelling text, images, videos and links into an appealing and thoughtful online news package.
• Supports internal communications goals, including ensuring that all ETSers understand the companys business goals and how their work contributes toward that goal, engaging employees in doing the best job they can and helping to create a sense of community.
• Acts as an account manager to help internal clients achieve their communications goals.
• Provides exemplary project management support to ensure that client needs are consistently met with quality while efficiently working across internal supplier groups
• Keeps abreast of latest in communication trends and brings relevant information to the team
• Drives proactive planning and communications with internal clients
• Builds strong relationships with individuals from all departments and at all levels of the organization
• Ability to anticipate client needs and stay ahead of planned communication activities critical.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function
• Proven track record of success working in a very fast paced environment, multi-tasking among a large number of work products and internal partners
• Strong time management skills consistently able to meet tight deadlines with high quality
• Very strong attention to detail, meaning is thorough in accomplishing a task with concern for all areas involved, no matter how small.
• Excellent interpersonal and communication skills suitable for dealings with all levels of management
• Excellent written and oral communications skills;
• Able to understand the big picture and translate its relevance to smaller communication/tactics
• Strong project management skills with ability to manage, coordinate and prioritize consistently across large and evolving work portfolio
• Strong negotiation skills with ability to think out of the box to find win-win solutions
• Experience working with individuals and groups on a consultative basis utilizing strong listening skills to understand the needs of clients and transition those needs into a comprehensive solution to meet those needs
• Political savvy
• Ability to maneuver through challenging discussions keeping the primary purpose of the particular effort in the forefront of decision making
• Must be self-motivated to ensure deadlines are achieved
• Proven successful leadership skills as it relates to owning and maintaining an internal communication tool

#LI-AS1

Keyword: Internal Communications, Human Resources comunications, employee engagement, operational excellence, promote the corporate brand, facilitate organizational effectiveness. Required Experience:

• A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
• Preferred minimum 3 years experience in Corporate Communications.
• Working hours at 2PM IST - 10PM IST as this role will be working closely with the US team

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.

From: ETS GCC