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19 Emirates Airlines Jobs

CUSTOMER SALES & SERVICE AGENT I

3-6 years

Mumbai

1 vacancy

CUSTOMER SALES & SERVICE AGENT I

Emirates Airlines

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products.

Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service.
Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time.

Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares.

Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Sales and Service roles with real interview advice

Top Emirates Airlines Sales and Service Interview Questions

Q1. How can go from airlines
Q2. How do you explain customer service importance
Q3. How to make air ticket cheaker
View all 8 questions

What people at Emirates Airlines are saying

What Emirates Airlines employees are saying about work life

based on 212 employees
55%
52%
52%
94%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Emirates Airlines Benefits

Job Training
Health Insurance
Free Transport
Soft Skill Training
Cafeteria
Team Outings +6 more
View more benefits

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