Senior Engineer

Job Summary

If you are looking for an opportunity in Information Technology service delivery, Emerson has this exciting role for you! IT Engineer is responsible for overseeing and leading the ITSD needs of an organization. This role involves planning, coordinating, and directing IT activities, including managing the IT infrastructure & Operations. The IT Engineer supports day-to-day IT related operations and drives innovation to align IT strategies with business objectives. Key duties often include managing IT budgets, troubleshooting technical issues, ensuring data security, and ensuring compliance with relevant regulations and standards.

In this Role, Your Responsibilities Will Be:

1. Front End User Community

• Provide L3 level support if required
• Need to be Good Listener, Understand the requirement and provide the solution
• Should be able to co-ordinate effectively with internal IT team members

2. Asset Management

• Detailed knowledge of IT Hardware Asset and Software License Management, Compliance, Software Types, Licensing and License Compliance and reports
• Maintaining up to date inventory of Software Purchased
• Readiness to work on org tools, policies, procedures and co-ordination with vendor to identify and resolving any issues

3. Technical Knowledge

• Hands on knowledge for Windows Server Support and folder access management
• Exposure to working at Server Room
• Familiar with CAD license management

4. Techno-Commercial Requirements

• Need to handle any type of IT Procurement lifecycle
• Thorough knowledge about IT hardware, video conference devices and setup and software
• IT Vendor Management Should co-ordinate for IT Procurements both hardware and software
• Negotiation with IT vendors and Validation of invoices

5. Reports

• Prepare MIS reports for team
• Prepare On Demand Customized Reports in PowerPoint

6. Information Security and Compliance

• Knowledge on OS license, Design License compliance
• Experience on managing IT Endpoint Security tools
• Knowledge of Windows OS Patch management and Endpoint compliance
• Cybersecurity awareness
• Handling IT Audits

Who You Are:

You are responsible for the strategic direction and management of an organization s information technology (IT) systems and initiatives. You focus on aligning IT strategies with business goals, driving technological innovation, ensuring the security and integrity of the organization s data, and overseeing the overall IT operations to optimize efficiency and productivity.

For This Role, You Will Need:

• Minimum 5 years of professional experience ITSD
• Strong knowledge of IT systems, networks, and infrastructure
• Familiarity with budgeting and IT cost management.
• Excellent communication and problem-solving skill.

Preferred Qualifications that Set You Apart:

• Bachelor s degree or equivalent experience in Science with a technical background (MIS, Computer Science, Engineering or any related field)
• Good interpersonal skills using English, both spoken and written, as will be working with overseas team

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Emersons compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.