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Senior Engineer / Assistant Manager - Order Management
10-14 years
₹ 8.5 - 12.9L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Chennai
1 vacancy
Senior Engineer / Assistant Manager - Order Management
Emerson Electric Co.
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Supervise the Order Administrators of Trade Orders to ensure that customer orders are handled to meet the customer request date and expedite when needed
- Under the direction of the Manager, implements systems and processes to achieve goals while providing development opportunities to our team members
- Responsible for handling all aspects of Sales Order Management of certain customers, accounts, and sales region
- Own the process to fulfill an order from the time of receiving a customer purchase order, to the time that we ship complete scope to the customer
- Assist internal and external customers with activities related to order processing and fulfilment
In This Role, Your Responsibilities Will Be:
Trade SOM Supervisor:
- Lead the Trade SOM team to forecast / achieve monthly Sales targets. Commit to continuous improvement for Key Performance Indicators including RDSL / PDSL, Backlog reduction.
- Conduct daily review meetings to Identify challenges / issues team are facing and provide solutions to resolve as well as set direction for prioritization of the day
- Be open minded and proactively seek for process improvement via simplification and or automation.
SOM Responsibility of Region:
- Receive and review customer purchase orders. Review Sales Order entered in the system is in accordance with PO and agreement with customer on technical / commercial terms and conditions.
- Acknowledge the Order to Customer with Promised date.
- Initiate proactive communication with customer regarding the order status, resolve to get any missing information from customer, co-ordinate with internal departments to release the order for scheduling.
- Function as the primary contact and coordinator between the customer and factory to resolve any issues.
- Supervise the progress of all sales orders and initiate ongoing, and do communication with each customer.
- Accountable for providing proactive communication to customer at designated key stages of the order execution (Order Scheduling, Order assembly, Inspection notification, Inspection co-ordination, Shipment)
- Maintain accurate records of all activities related to orders from receipt of the PO to shipment of the products and documentation requested.
- Run daily backlog and handle hold codes to reduce finished goods in inventory.
- Ensure compliance with checkpoint procedures, all trade compliance procedures and applicable laws.
Order Detailing Responsibility:
- Responsible for creating BOM for the assembly in Oracle.
- Co-ordinate with Engineering team for new part number for specials to complete the BOM within the Turn-Around-Time to meet the customer requests referring to Engineering Standards, Datasheets, Tools etc.,
- Re-use the part codes in Inventory to reduce the lead time of the assembly to customer as well as reduce the un-allocated inventory.
- Support factory on product related query during the manufacturing / assembly.
- Always enforce Emerson Ethics and Values.
For This Role, You Will Need:
- Degree or equivalent experience in Engineering with Customer Order Management, Project Management, Order Detailing, Order Administration with total experience of 10 to 14 years
- High level of integrity & trust
- Good command on MS Office (Excel, Word, PowerPoint, and Outlook)
- Good communications, negotiation, Interpersonal and people leadership skills.
- Good understanding on Terms and Conditions.
- Familiar with ISO9001 Management System, as well as the requirements of Corporate Safety Management and Occupational Health Management is preferred.
- Solid prioritizing and organizational skills along with being a self-starter.
- Must be able to work well in a close team setting.
Preferred Qualifications that Set You Apart:
- Experience with Oracle or any other ERP will be an added advantage.
Employment Type: Full Time, Permanent
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28%
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16%
3%
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What people at Emerson Electric Co. are saying
Rating based on 7 Assistant Manager
reviews
Anonymous · Operations
in Pune
Likes
Good People
Dislikes
Favourism and less Transperancy
Read 7 reviewsAssistant Manager salary at Emerson Electric Co.
reported by
53
employees
with 9-16
years exp.
₹8.4
L/yr - ₹20
L/yr
69%
more
than the average Assistant Manager Salary in India
View more details
What Emerson Electric Co. employees are saying about work life
based on 415 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Emerson Electric Co. Benefits
Submitted by Company
Career Development Opportunities Paid Parental Leave Tuition Reimbursement for Approved Programs Retirement Savings Programs Healthcare
Submitted by Employees
View more benefits 
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