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(1)28 Embedded Systems Jobs in New Delhi
Senior Customer Engineer
Nityo Infotech
posted 15d ago
Job Role Insights
Key skills for the job
Job Description
- Answer customers queries interacting manly through web-cases Work with customers to establish the root cause of problems and provide end-to-end service support, retaining end to end ownership of your cases
- Resolve and report on problems, troubleshoot and quickly diagnose complex problems in accordance with SLA
- Monitor the quality of the troubleshooting and diagnosis before escalation to the relevant teams
Employment Type: Full Time, Permanent
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