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203 Electronics and Communication Jobs in New Delhi

Operation Support Agent

0-5 years

₹ 3.75 - 4.5L/yr

New Delhi

14 vacancies

Operation Support Agent

FedEx Express

posted 4d ago

Job Description

Role & responsibilities

  • Ensuring that customers' urgent packages get to the right place, on time • Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries • Checking and investigating failed shipments deliveries or collections when needed; prioritizing and reallocating any failed deliveries for the next day delivery • Entering data into our in-house tracking system • Running clear and effective communication and collaboration with the team, your manager, and other operations stations • Adhering to FedEx processes, procedures and controls, and regulatory requirements

Preferred candidate profile

  • Good communication and social skills • Ability to work in a fast-paced environment with strict timelines • Ability to manage own time effectively with attention to detail
  • Excellent systems knowledge and in preparing reports
  • Good on Ms-Excel

Perks and benefits


  • Training to get you started and on-the-job learning opportunities • Extensive learning resources to further develop your skills and knowledge • Tuition Assistance Program • Employee Assistance Program for you and your family in difficult life situations • Employee reduced-rate shipping • Great career opportunities • FedEx is one of the worlds most admired companies and trusted brands year after year

Employment Type: Full Time, Permanent

Read full job description

FedEx Express Interview Questions & Tips

Prepare for FedEx Express roles with real interview advice

What people at FedEx Express are saying

3.9
 Rating based on 30 Operation Support Agent reviews

Likes

PSP culture company, peoples service profit

  • Company culture - Good
Dislikes

Also like because company is carrying his employees

  • Salary - Bad
  • +2 more
Read 30 Operation Support Agent reviews

Operation Support Agent salary at FedEx Express

reported by 64 employees with 2-10 years exp.
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₹2 L/yr - ₹4 L/yr
10% more than the average Operation Support Agent Salary in India
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