Credit Collection Advisor

The position involves managing a portfolio of Italian and foreign clients, including monitoring collections and non-performing loans.

The activity includes analyzing data and information to evaluate the characteristics of assigned positions, managing payment plans, and verifying actual customer compliance. The role also includes handling questions or complaints, conducting investigations to resolve any discrepancies, and initiating forced credit recovery procedures.

Constant updating of positions in the management system is required, with the insertion of related processing notes, definition of recovery strategies, and preparation of related reports (using MS Excel).

Requirements:

1. Solid basic accounting knowledge
2. Proven experience in achieving targets with tight deadlines
3. Ability to understand credit reference contracts and related contractual obligations of the parties involved
4. Proficiency in MS Office and databases, with particular reference to MS Excel
5. Strong communication and interpersonal skills

Personal Characteristics (soft skills): The ideal candidate must demonstrate courtesy and sensitivity in interpersonal relationships while maintaining determination and perseverance in achieving objectives. Excellent communication skills and a strong sense of urgency are essential. The ability to work effectively in teams and build and maintain solid professional relationships is also required.

The candidate must possess initiative, taking full responsibility for their work. The ability to act autonomously and complete assigned objectives is essential.