Ecommex Logistic (OPC) Private Limited is looking for Zonal Manager to join our dynamic team and embark on a rewarding career journey.A Zonal Manager is a senior-level position responsible for overseeing multiple branches or locations within a specific geographic zone or region. They play a critical role in driving the overall performance, growth, and profitability of their assigned zone. Here is a general job description for a Zonal Manager:
Responsibilities:
Strategic Planning: Develop and implement strategic plans and initiatives for the assigned zone in alignment with the organization's overall objectives. Define goals, targets, and performance metrics to drive business growth and profitability.
Team Management: Manage and provide leadership to a team of branch managers or regional managers within the zone. Set performance expectations, provide guidance, and support their professional development. Foster a high-performance culture and ensure effective collaboration among team members.
Operations Management: Oversee the day-to-day operations of branches or locations within the zone. Monitor operational performance, analyze key metrics, and take necessary actions to optimize efficiency, productivity, and customer satisfaction.
Sales and Business Development: Drive sales growth by setting sales targets, analyzing market trends, and identifying opportunities to expand the customer base. Develop and implement effective sales strategies and promotional campaigns to achieve revenue goals.
Customer Relationship Management: Maintain strong relationships with key customers and stakeholders within the zone. Ensure excellent customer service standards are upheld and address any customer concerns or issues promptly.
Budgeting and Financial Management: Develop and manage the annual budget for the zone. Monitor financial performance, analyze variances, and take corrective actions to ensure profitability and cost-effectiveness. Approve expenditures and ensure adherence to financial policies and guidelines.
Performance Monitoring and Reporting: Regularly review and analyze performance data, market trends, and competitor activities to evaluate the zone's performance. Prepare and present reports to senior management, highlighting achievements, challenges, and recommendations for improvement.
Compliance and Risk Management: Ensure compliance with company policies, legal requirements, and industry regulations within the zone. Identify and mitigate potential risks and ensure that adequate controls and procedures are in place.
Stakeholder Engagement: Collaborate with internal stakeholders, such as sales teams, marketing, HR, and finance, to align strategies, share best practices, and drive operational excellence. Represent the organization at external events, conferences, and industry forums.
Continuous Improvement: Identify opportunities for process improvements, cost savings, and operational efficiencies within the zone. Implement best practices, standardize processes, and foster a culture of continuous learning and development.
Skills and Qualifications:
Proven experience in a managerial or leadership role, preferably in a similar industry or field.
Strong business acumen and strategic thinking ability.
Excellent leadership and team management skills.
Sound knowledge of sales and business development principles.
Strong analytical and problem-solving skills.
Proficiency in financial management and budgeting.
Effective communication and interpersonal skills.
Ability to build and maintain relationships with key stakeholders.
Results-oriented mindset with a focus on driving performance and achieving targets.
Knowledge of industry regulations and compliance requirements.
Flexibility to travel within the assigned zone as needed.