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4 E-RING IT SOLUTIONS Jobs
Testing and Support Engineer
0-1 years
₹ 4 - 5L/yr
Hyderabad / Secunderabad
10 vacancies
Testing and Support Engineer
E-RING IT SOLUTIONS
posted 14hr ago
Job Description
Must have High-end Spoken English and Communication Skills are mandatory.
- Perform Manual Software Testing.
- Learn and be proficient in all E-Ring Products.
- Providing support to the customers via desktop solutions, chat functions, emails, and calls.
- Prioritizing customer queries and escalating serious technical issues to Lead/Developers.
- Documenting error reports and monitoring performance metrics.
- Learn and be proficient in all E-Ring Products.
- Responding to escalated customer support issues.
- Implementing customer support processes to enhance customer satisfaction.
- Review all technical support-related processes and documentation for continuous improvement.
- Strong analytical skills to investigate and resolve customer support tickets.
Should be flexible to work for 2 shifts.
9:30 AM to 7:00 PM
2:00 PM to 11:00 PM
Employment Type: Full Time, Permanent
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What people at E-RING IT SOLUTIONS are saying
Rating based on 1 Testing Support Engineer
review
Anonymous · Engineering - Software & QA
in Hyderabad / Secunderabad
Good work environment
- Salary - Excellent
It would be better if we have Hybrid work policy
What E-RING IT SOLUTIONS employees are saying about work life
E-RING IT SOLUTIONS Benefits
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